Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• UK: 2–5 business days
• International Orders: 7–15 business days (depending on destination)

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order weight.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

Delivery Delays

While we strive for timely deliveries, delays may occasionally occur due to weather conditions, customs clearance, courier issues, or other unforeseen circumstances.

Lost or Missing Packages

If your package appears lost or has not arrived within the expected timeframe, please contact our support team and we will assist in investigating the shipment.